Showing posts with label Customer Relation. Show all posts
Showing posts with label Customer Relation. Show all posts

Friday, February 4, 2022

Guiding your customers step-by-step

 – Of course, I will help you with that! To reset the password to your account, you will need to […]


– Sure, I’m happy to help you with that! First, please go to […] and […]. Then, […]


– Great, I’m good to go! To upgrade your plan, you need to […], then click on […] and accept with […]


– Cool, let’s do it together then. To remove the account, you need to […]


– Don’t worry, there is a procedure that I will explain to you step by step. Step 1: click on […]


– To change the balance on your account, you need to click on the […]


From <https://www.tidio.com/blog/canned-responses/> 


Dealing with confused customers

 – I’m afraid you reached the wrong company. We are not [company name] and we are not affiliated with them.


– No worries! Glad we managed to sort it out. Have a good day!


– Yes, we are [company’s name], but we don’t sell [items]. We offer only [items]. Maybe you meant to visit a different website? 😊


– I’m afraid it’s beyond my control as we don’t handle [category]. 😊 Maybe you can visit [website’s name] to have it sorted out?


– If you want to [action], we cannot help you with that as we offer only [category].


– No, we offer only [category], but I heard that [company’s name] deals with it the best!


From <https://www.tidio.com/blog/canned-responses/> 



– I’m sorry, we are not the right company to help you with your inquiry. We don’t sell [product]. We appreciate your contact. Have a good day! 😊


– Sorry to hear that you don’t like our company, even though you don’t have any experience with us. You are always welcome to try us out! Have a great day!


– It sounds like you had a bad day. I hope the rest of it will be better! Goodbye.


– We cannot help you with that. Have a good day!


– Of course, you are allowed to have your own opinion. Have a good day and goodbye.


– We don’t handle these types of inquiries. Good luck with further research!


From <https://www.tidio.com/blog/canned-responses/>