Showing posts with label WhatsApp Marketing. Show all posts
Showing posts with label WhatsApp Marketing. Show all posts

Monday, February 7, 2022

customer’s feedback

 

– [Name], I’m glad we managed to solve your issue! At [your company’s name], we’d love to hear what you think about the quality of our customer service. Please take a moment to answer one simple question by clicking on one of the options:

Good, I’m satisfied | Bad, I’m unsatisfied

Thank you!

 

– Thank you for your contact! If you have a minute, please share your feedback about our customer service here [link]. Have a great day!

 

– Glad we sorted that out for you, [name]! Here you will find a link to a 1-minute survey about my support. If you could fill it, I will really appreciate it!

 

From <https://www.tidio.com/blog/canned-responses/>

 

Dear [name],

thank you for reaching out!. If you could click whether you are satisfied [link] or unsatisfied [link] with our interaction, I’d be thrilled.

Have a great day!

[name]

Hello [name],

We are always happy to help you. Please, feel free to share your feedback with us by clicking on one of the options: I’m satisfied | I’m unsatisfied.

Like this, we can continue to improve!

Many thanks,

[name]

Hey [name],

Once more, thank you for reaching out to us. We are glad we could help!

Could you fill this short survey [link] about our customer service? It would mean a lot for us!

Thank you in advance,

[name]

 

From <https://www.tidio.com/blog/canned-responses/>

 

 

 ​​​​​​​

Putting on hold

 – Would you mind holding on for [time] while I am checking this with [person or department name]?

 

– [customer name], the hold will take a bit longer than I initially thought. Would you mind continuing holding or prefer leaving your email or phone number, so I can get back to you later?

 

– I’m sorry to keep you waiting. I spoke with our [department] and it looks like your request can be fulfilled, but it will take [time].

 

– I’m sorry for the hold. I managed to run through all the records we have on our file, and it seems that […]

 

– Sorry for the hold, and thank you for your patience. The hold will take a bit longer than I expected. Would you mind leaving me your [contact details] so I can contact you once the issue is resolved?

 

– This is taking me a bit more time than I thought it would. Would you mind holding for [time]? I will do my best to solve the issue by then.

 

From <https://www.tidio.com/blog/canned-responses/>

 

 

 

 

 

 

 

Offering alternative solutions

 

– [name], I’m sorry to inform you that at the time, we cannot complete your request. Nonetheless, I wanted to reach out with some alternative resources [link] to direct you to.

 

– [name], please take a look at [link], where you will find a full overview of [info].

 

– This is currently not possible with our capacity, but there is a DIY workaround process that includes installing [link] on your dashboard.

 

From <https://www.tidio.com/blog/canned-responses/>

 

 

Dear [name],

Due to the approaching holiday, we will not be able to fulfill your request by [time]. Here [link] is the resource that can help you solve this issue by yourself. Would that work for you?

Please, let me know.

Thank you in advance for your reply,

[name]

 

From <https://www.tidio.com/blog/canned-responses/>

 

 

Hello [name],

I assume you want to [action]. Here [link], you will find a full overview of [functionality] and a detailed description of how to use it.

Should you have any more questions, please feel free to reach out.

Many thanks,

[name]

Good evening [name],

Thank you for reaching out to us. Unfortunately, this feature is still in the beta phase, so it’s not recommended to use it for [action]. However, what you might find useful is [resource], where you can read about the process and how to start it.

I hope this will solve your problem.

Let me know if that’s the case!

Best regards,

[name]

 

From <https://www.tidio.com/blog/canned-responses/>

 

 

It’s been a while… 

And we miss you. 

 

That’s why we’re offering you a [insert discount/free gift] on your next purchase with us! 🎉

 

Simply copy and paste this special discount code [code] to any of your checkouts before [cut-off date]. 📅 Easy peasy!

 

Hope to see you back at our store soon!

 

From <https://www.wati.io/whatsapp-templates-automated-messages-for-businesses-guide-2021/>

 

 

 

Customer support

 

 

 

 

 

 

 

Hey there, glad to see you here!

You probably have questions about [name of product/service/business] so fire away and we’ll do our best to answer them! 😊

 

From <https://www.wati.io/whatsapp-templates-automated-messages-for-businesses-guide-2021/>

 

 

Hello, thank you for reaching out to [business name].

If you have any questions or concerns regarding our business or product, please do not hesitate to ask them. We’ll be more than happy to attend to your queries.

 

From <https://www.wati.io/whatsapp-templates-automated-messages-for-businesses-guide-2021/>

 

 

Hi there! We’ve closed for the day and will respond to your message as soon as we’ve had our first coffee our next business day on [date].

 

In the meantime, do check out our website at [website URL]. If you have any questions about our business or products, you may be able to find the answers you need in our FAQ section: [link]

 

From <https://www.wati.io/whatsapp-templates-automated-messages-for-businesses-guide-2021/>

 

 

 

 

Hi there! We’re closed for [insert holiday] but will respond to your message as soon as we’re back on [date]. 

 

In the meantime, do check out our website at [website URL]. If you have any questions about our business or products, you may be able to find the answers you need in our FAQ section: [link]

 

[Insert holiday greeting: Wishing you a Merry Christmas!]

 

From <https://www.wati.io/whatsapp-templates-automated-messages-for-businesses-guide-2021/>

 

 

 

 

order confirmation message

 

Hi Chris! Thanks for placing an order at POSH Street. Your order 123456, for a total of USD 50.00, is confirmed. The expected delivery is Dec 26, 2020

Here’s the Message Template that you would need to submit to WhatsApp for approval:

Hi {{1}}! Thanks for placing an order at POSH Street. Your order {{2}}, for a total of USD {{3}}, is confirmed. The expected delivery is {{4}}.

 

From <https://useinsider.com/introducing-promotional-messages-on-whatsapp-business-api/>

 

 

 

 

 

 

 

 

 

 

 

 

Hello, thank you for your purchase at [business/store name]! Here’s a copy of your receipt/invoice, which we have also sent to your email.

Your order will be dispatched within [time] and we will also keep you updated on its status.

 

If you’d like to track or make any changes to your order, you may do so here: [link].

 

From <https://www.wati.io/whatsapp-templates-automated-messages-for-businesses-guide-2021/>

 

 

Hi there, we’ve got exciting news for you. Your order [insert order number] has been shipped and should arrive within [time]. 

 

Excited and want to stalk its process? Track your shipment here: [tracking link – if available]

 

From <https://www.wati.io/whatsapp-templates-automated-messages-for-businesses-guide-2021/>

 

 

 

Welcome Message in Whatsapp

 ​

 

From <https://www.delightchat.io/blog/send-a-welcome-message-with-whatsapp-business>

 

 

 

General, you want your customers to know that they’ll be attended to, and need a direction of where to go next. Here are a few example templates for your WhatsApp welcome message:

 

From <https://www.delightchat.io/blog/send-a-welcome-message-with-whatsapp-business>

 

 

 

 

 

 

Hi there!

My name is [name] and I am very happy to welcome you on board with [Company]!

You joined thousands of [user’s persona profession] who are already skyrocketing their sales with [Company] by:

[Benefit 1] [Benefit 2] [Benefit 3] 

There’s just one more tiny step you need to take to achieve all these amazing things:

[CTA that activates the customer]

 

From <https://www.tidio.com/blog/welcome-message/>

 

 

Hi there!

Welcome to the [Company] Family!

I am glad that you are reading this email. I will be happy to help you grow your business.

As a thank you for joining us, I would like to give you a gift. 

Get [link to some free resources] now!

You will find there [useful thing #1], [useful thing #2], and my personal favorite—[useful thing #3].

 

From <https://www.tidio.com/blog/welcome-message/>

 

 

 

Welcome To [Company]

Your World Of [Niche] Awaits

We’re so glad you’re here! You are now part of a growing community of [professionals] creating, collaborating, and connecting across the globe via [Company’s tool].

Whether you’ve joined to create [something of your own] or just to connect with [other professionals], we’ve got something for you.

Let’s go!

 

From <https://www.tidio.com/blog/welcome-message/>

 

 

 

Hi,

Thank you for signing up for our newsletter. We appreciate your interest.

We will do our best to notify you about [interesting and useful resources].

May we kindly ask you where you heard about [Company]?

 

From <https://www.tidio.com/blog/welcome-message/>

 

 

[Unusual way to say hello]

My name is [Company’s mascot] and I’m [funny job title] at [Company]. Tell me how we can help you.

 

From <https://www.tidio.com/blog/welcome-message/>

 

 

 

Hi there! Welcome to our website. Ask us anything.

Hi there! Welcome to [Company]. If you need any assistance, I’m always here.

Welcome to [Company]. If you need any assistance, reply to this message. We are online and ready to help!

Hello there! I am your [shopping assistant/consultant] today and am here to help you. Ask me anything!

Hey there, Welcome to [Company]! My name is [First Name]. Is there anything I can help you with?

 

From <https://www.tidio.com/blog/welcome-message/>

 

 

 

 

Welcome to [Company]!

Hooray! You are an official [Company] user now. Here some helpful resources:

[Link to FAQ]: Answers to most of your questions. [Link to your discussion forum]: Chat with other users. [Link to resources]: Our knowledge base. [Link to tutorials]: Learn useful tips & tricks

We hope this is enough to get you started. Let us know if you need any help.

 

From <https://www.tidio.com/blog/welcome-message/>

 

 

 

Hi there! We missed you and we prepared a little gift for you!

Hi! It’s great to see you back! We have a special discount for our returning customers. Are you interested?

Welcome back! Good to see you again. Can we help you with anything?

 

From <https://www.tidio.com/blog/welcome-message/>

 

 

 

Welcome to your new [Company] account! We hope you will enjoy it very much!

With your [Company] profile, you will have access to:

Feature #1 Feature #2 Feature #3

If [condition], you can also use [feature #4].

Please do not reply to this email. If you have any questions, please contact our customer service team at [link].

 

From <https://www.tidio.com/blog/welcome-message/>

 

 

 

 

 

 

– Hello there! My name is [your name]. How can I help you today?😊

 

– Buenos Días! Welcome to Toys Land. What can I help you with today, [name]?

 

– Good Morning [name], how can I help?

 

– Cześć, [name]! How can I assist you today?

 

– Buonasera [name], how can I help you?😊

 

From <https://www.tidio.com/blog/canned-responses/>

 

 

 

– Hello [name]! Thank you for your message. Your order [order number] hasn’t been updated yet, and we are working on it. 😊

 

– Good morning [name]. We received your message. Thank you for sharing your feedback and contacting us! I would like to let you know that we are working on solving your issue, and you should receive more information within [time] via [email/phone].

 

– Thank you for your message, [name]. I checked your order just now, and our [department] already took action on this. You will receive more information within [time].

 

From <https://www.tidio.com/blog/canned-responses/>

 

 

Hello [name],

Thank you for your message.

Your order [order number] hasn’t been updated yet, but we’ve already reached out to the vendor.

As soon as we have information about your order, we will let you know, and it should happen within [time]. Don’t hesitate to reach out with more questions.

 

Many thanks,

[your name]

 

From <https://www.tidio.com/blog/canned-responses/>

 

 

 

Dear [name],

Thank you for reaching out and sharing your opinion on the experience with us.

Your issue with [issue] is currently being examined by the [department] and you will receive more information within [time].

 

Many thanks,

[your name] 

Good evening, [name] 😊

Thanks so much for reaching out! We are sorry that you’re having [subject] issues, and we want to get it taken care of as soon as possible. Our apologies!

Our [department] is already solving your issue. You will receive more information on [day of the week] at the latest.

 

Thank you for your patience and understanding!

[your name]

 

From <https://www.tidio.com/blog/canned-responses/>

 

 

Generic welcome 1

 

 

 

Other types 2

 

Hello !
Welcome to Mitszoo.


👉Mitszoo Provide the Daily Life Uses Product.

👉Mitszoo provide all product best price and best services.

👉So check out our product categories and product..

👉All Products Best Quality and Best Price.

👉 All Product Delivered best courier Partner so not any default products provide.

👉All products return time period is 7 day.

👉SO BUY NOW ON BELOW LINK :-
l.mitszoo.com/shop

  • Hi! Welcome to <store name> where you can find everything you need in <product category>.

    Your message has been sent over to the support team and one of the team members will get in touch with you within 24 hours.

    In the meantime, you can look through our collection of products here - <link>. And if you have any questions, please refer to our FAQ section here.

    Thank you!
    <support team>

  • Hi! Thank you for your message. One of our team members will get back to you within the next 24 hours.

    In the meanwhile, you can look through our FAQ section here - <link>. Feel free to browse through the latest releases on the “New additions” page here - <link>

    Thank you,
    <support team>

  • Hello! Good to see you. Did you already know we currently offer a 50% discount on all of our products? The code is XXXX. Don’t tell anybody 😉 Let me know if you have any other questions and I will get back to you shortly!
  • Thank you for your message! We will get back to you within 24 hours. Kind regards, the [your business] Team
  • Thank you for your message! We’re delighted to have you today. We’d love to help you right away but we’re *currently closed* 🕦 (please view business hours here - <link>).

    Did you know, we have a help section that answers questions that we get asked very often? You may be able to find your answers here too - <link>

    Kind regards,
    Team <support>
  • A line about your store - “Welcome to <store name> where you can find everything you need in <category of products>.”
  • Reassurance - “We’ve received your message and someone from the support team should reach out to you very shortly”
  • Link to products page - “While we get back to you, feel free to browse through the products on <link>”
  • Link to FAQs - “And if you have any questions, the FAQ page is a great place to get immediate answers. <link to faq>”